Abigail Scott Coaching, LLC

TERMS OF SERVICE

February 2024

 

Description
Coaching is a designed alliance between the Client and the Coach (Abigail Scott of Abigail Scott Coaching, LLC) intending to bring out the best in the Client in a thought-provoking and creative process. Coaching’s purpose is not to provide advice or therapy, but to develop and plan for the Client’s personal, professional and/or business goals. The Client acknowledges that the power of the coaching relationship can only be achieved by the Client and the client agrees to do just that—have the coaching relationship be powerful.

Services
The Coach and the Client will participate in a coaching program consisting of coaching sessions / classes (the “Coaching Program”) and / or other related coaching services. As applicable, the term of the Coaching Program will begin on the date of purchase and continue for the number of days or coaching sessions / classes selected and purchased by the Client. By default, all coaching sessions / classes will take place virtually via Zoom. During the term of the Coaching Program, the Client may have the ability to communicate with the Coach outside of the coaching sessions / classes.

Coaching Programs
Four Coaching Programs are currently offered to Clients. The scope of each Coaching Program is provided below. Each of the Coaching Programs below may be modified and / or tailored for the Client upon mutual agreement between the Client and the Coach. If applicable, details of custom Coaching Packages will be provided by the Coach to the Client via email prior to selection and purchase.

The Mastery Partnership: 12 Month Coaching Program
The Mastery Partnership Coaching Program is an exclusive, high-touch partnership designed for leaders ready to go deep—into self-discovery, clarity of desire, and the full expression of their potential. This program is your private container for intentional transformation, providing unwavering accountability, personalized guidance, and a safe space to explore, experiment, and expand into new possibilities. Every session is crafted to meet you where you are and elevate you toward a more intentional, empowered, and fulfilled life.

The Program includes 24 virtual 90-minute coaching sessions via Zoom, beginning with a comprehensive Energy Leadership Index (ELI) Assessment and a 90-minute debrief to unpack your unique results. The remaining 23 sessions are fully personalized, designed to accelerate your growth, mastery, and impact.

In addition to virtual sessions, the Program features a customized eight-hour in-person experience with your Coach at a mutually agreed location. This immersive experience will be tailored to your goals and aspirations. All travel and food/beverage costs are the responsibility of the Client.

The Program spans 390 days from the date of purchase, providing a structured yet flexible framework for sustained growth, integration, and transformation

As part of your Program, you receive unlimited communication between sessions via email and the mobile application based messenger platform, Voxer, Monday through Friday between the hours of 9am and 5pm EST. Additionally, the Program includes mind, somatic and intuition tools and techniques to help you acknowledge, process and manage your thoughts, emotions and actions. At the conclusion of the Program, you will receive a personalized success formula which highlights all the items that contributed to increasing your energy, satisfaction, productivity and achieving your goals.

Transform and Grow: 6 Month Coaching Program
The Transform and Grow Coaching Program is an intimate partnership designed to help you go deep in discovery, tune into your truest desires and unlock your full potential towards living a more intentional life. This Program is your dedicated container for accountability and support as well as a private space to coach, play and explore the realm of possibility through a safe and personalized experience.

The Program consists of 12 virtual 90-minute coaching sessions via Zoom, beginning with an Energy Leadership Index (ELI) Assessment followed by a 90-minute debrief session to unpack your unique ELI results. The remaining 11 sessions are fully personalized, designed to help you achieve your desired results. The term of the Program will span 210 days in total from the date of purchase.

As part of your Program, you receive unlimited communication between sessions via email and the mobile application based messenger platform, Voxer, Monday through Friday between the hours of 9am and 5pm EST. Additionally, the Program includes mind, somatic and intuition tools and techniques to help you acknowledge, process and manage your thoughts, emotions and actions. At the conclusion of the Program, you will receive a personalized success formula which highlights all the items that contributed to increasing your energy, satisfaction, productivity and achieving your goals.

Goals with Intention: 3 Month Coaching Program
The Goals with Intention Coaching Program is a focused partnership designed to help you seek clarity, deepen confidence and begin taking action towards a specific goal or desire. This Program is an intimate container for accountability and support as well as a private space to coach, play and expand your potential through a safe and personalized experience.

The Program consists of 6 virtual 90-minute coaching sessions through Zoom, beginning with an Energy Leadership Index (ELI) Assessment followed by a 90-minute debrief session to unpack your unique ELI results. The remaining 5 sessions are fully personalized, designed to help you achieve your desired results. The term of the Program will span 120 days in total from the date of purchase.

As part of your Program, you receive unlimited communication between sessions via email and the mobile application based messenger platform, Voxer, Monday through Friday between the hours of 9am and 5pm EST. Additionally, the Program includes mind and somatic techniques to help you acknowledge, process and manage your thoughts, emotions and actions. At the conclusion of the Program, you will receive a personalized success formula which highlights all the items that contributed to increasing your energy, satisfaction, productivity and achieving your goals.

Talent Development Coaching Programs
The six-month Talent Development Coaching Program is an intimate team-based partnership designed to help support in achieving the goals and outcomes you, your manager and your Human Resource Business Partner (HRBP) have mutually agreed upon towards advancing your professional development. Each program will include components for you, your manager and HRBP:

Employee Inclusions

• One, Energy Leadership Index Assessment

• Twelve, 90-minute coaching sessions

• Unlimited communication between sessions via email and/or

Voxer, Monday through Friday between the hours of 9am and 5pm EST

• Personalized documents, techniques and resources designed to support their goals

Manager Inclusions

• One, Energy Leadership Index Assessment

• One, 90-minute Energy Leadership Index debrief session

• Five, 30-minute check-in sessions between the Coach, Manager and HRBP to obtain their guidance and feedback throughout the program

Human Resource Business Partner Inclusions

• One, 60-minute pre-program meeting to review employee strengths, opportunities, and development goals

• Five, 30-minute check-in sessions between the Coach, Manager and HRBP to obtain their guidance and feedback throughout the program

The term of the Program will span 210 days in total from the date of purchase.

Group Coaching Programs
Group Coaching Programs, also referred to as Virtual Workshop Series, are designed as intimate containers for a limited number of participants and conducted virtually through Zoom over the course of one or more classes. Each Group Coaching Program is different with respect to the topic, number of participants, frequency of classes, number of classes as well as the duration of each class in the program. Each Group Coaching Program will provide participants with techniques to improve one or more skill sets, the opportunity for live coaching and access to class recordings and materials.

Given that Group Coaching Programs are offered to a limited number of participants and scheduled in advance, cancellations by the Client of a specific class in the program, or all classes within the program, are not guaranteed a refund of payment in part or full by the Coach and any refund for cancellations by the Client will be at the sole discretion of the Coach. Should the Coach be required to cancel a specific class in the program or all classes within the program, participants may receive a refund of payment either in part or full as a result of the cancellation.

Schedule
The Client will schedule the coaching sessions / classes via an online application provided by the Coach. Scheduling will be on a first-come-first-serve basis. Unless agreed to otherwise by the Coach in writing, all sessions / classes must take place within the term of the Coaching Program. Any unused sessions or classes will not be refunded. The Client must provide the Coach with 24-hours notice prior to canceling or rescheduling a session or class otherwise the session or class may be forfeited at the Coach’s discretion.

Fees
In exchange for the coaching services provided under this Terms of Service, the Client will pay the Coach the total payment presented at the time of selection and purchase. Depending on discussions with the Coach and the services selected and purchased, the Client may be offered the option to pay in full or monthly for the total cost of the service. Payment options and additional detail will be made available based on the coaching services selected and prior to completing the transaction. The Coach may suspend or terminate the remaining Coaching Program if payment is not received in a timely manner. Payments must be made electronically via the options presented during time of selection and purchase.

Responsibilities

The strength of this coaching relationship is grounded in shared responsibility. Both Coach and Client commit to creating a space that is:

  • Honest: Sharing truthfully, even when it’s uncomfortable.

  • Open: Welcoming new perspectives and possibilities.

  • Courageous: Leaning into growth, taking bold steps, and embracing the unknown.

  • Action-Oriented: Translating insight into deliberate, measurable action.

  • Curious: Exploring with intention, asking questions, and remaining receptive to learning.

  • Respectful and Professional: Upholding mutual respect, clarity, and accountability.

  • Confidential: Trusting that what is shared in this space remains private.

The Client commits to:

  • Engage fully in all scheduled sessions with presence and focus.

  • Take ownership of actions and follow-through between sessions.

  • Approach the coaching process with honesty, openness, and curiosity.

  • Bring courage to explore discomfort and push past limiting beliefs.

  • Complete any reflections, exercises, or assignments that support growth.

  • Communicate proactively if circumstances prevent participation.

The Coach agrees to:

  • Provide a safe, confidential, and supportive environment.

  • Guide the Client through reflection, insight, and actionable strategies.

  • Support the Client in clarifying goals and navigating challenges.

  • Hold the Client accountable in a compassionate, empowering way.

  • Celebrate wins, illuminate blind spots, and foster sustainable growth.

Throughout the Coaching Program, the Client and the Coach will engage in direct and personal conversations. At all times, the Coach will be honest and straightforward with the Client. If the Client believes the Coaching Program is not working as desired, the Client will immediately notify the Coach, and both will take action to remedy the situation.

The Client is individually responsible for making decisions in their life or business. The Client releases the Coach for any liability for any loss incurred by the Client, whether financial or otherwise, or for any perceived failure by the Client, whether justified or otherwise, to achieve a material improvement in quality of esteem, life, business or to achieve their desired outcomes or goals.

Confidentiality
Information supplied by the Client during the Coaching Program will be treated as confidential and not shared with a third party without the Client’s prior consent unless disclosure of such information is required by law or necessary to protect the Client or another person from harm.

Termination
In certain circumstances, such as inappropriate behavior by the Client or a potential/actual conflict of interest, etc., the Coach may need to terminate the Coaching Program before all sessions or classes are provided. If such a circumstance arises, the Coach will inform the Client in writing and refund any remaining coaching sessions or classes which the Client had already paid.

Governing Law
These Terms of Service are governed by the laws of the State of New Hampshire.

Representation
The Client hereby represents to the Coach that the Client does not suffer from any physical or mental disability that might affect the Client’s participation in the coaching process, and the Client consulted with his or her physical and other health care professionals prior to participation in the Coaching Program. Client agrees to notify the Coach immediately of any change in this representation.